Introduction

This Privacy Policy outlines how MapleWave Events ("we," "our," or "us") collects, uses, and protects personal information gathered through our website, communications, and services. We are committed to ensuring that your privacy is protected in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Information We Collect

We may collect the following information:

• Name, contact information including email address, phone number, and mailing address
• Demographic information such as postal code, preferences, and interests
• Event details including dates, guest numbers, and specific requirements
• Other information relevant to customer surveys and/or offers
• Information about your visits to our website through cookies and analytics

How We Use Your Information

We use this information to:

• Understand your needs and provide you with better service
• Process event planning inquiries and provide requested services
• Communicate with you about our services, upcoming events, or promotions
• Improve our products and services
• Send promotional emails about new products, special offers, or other information we think you may find interesting
• Contact you for market research purposes

Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online to prevent unauthorized access or disclosure.

Cookies

Our website uses cookies to enhance your browsing experience. A cookie is a small file placed on your computer's hard drive. These cookies allow us to remember your preferences and provide a more personalized experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at [email protected]
• You may request details of personal information which we hold about you
• If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. This policy was last updated on March 15, 2025.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

MapleWave Events
120 King Street West, Suite 3000
Toronto, ON M5X 1C9
Email: [email protected]
Phone: +1 (416) 555-9876